Latest revision: 22nd May 2018
We take the protection and privacy of your personal information very seriously. We want to be as clear as we can about what information we hold and how we use it so that if you provide us with your details you know exactly where you stand.
We hope this policy gives you a great understanding of how we work, the transparent standards of integrity we strive towards, and what you can expect from us.
For what purposes will we use your information?
We will process your personal data for the following purposes:
- Sending you email with golfing content, special offers or promotions that we believe may be relevant to you, often within your local area
- Contacting you via telephone to provide golfing special offers or promotions that we believe may be relevant to you
- If you decide to advertise with us at one of our Golf Clubs, then your contact details will be supplied to the Golf Club(s) only when you become an official Sponsor
What we won’t do:
We will never sell your personal data under any circumstances, nor use it outside of the purposes that we’ve clearly stated in this document.
Exactly what information do we store?
When you submit your contact details to us we will store the following personal data:
- Your IP address
- Your email address
- Your name
- Your company name
- Your telephone number
- Your address
- Whether you are a golfer
- The distance you will travel for a round of golf
- Which type of communication you’d prefer to receive (html or plain text email)
- The date and time on which you joined our database
- The date and time on which you last updated your profile information
- Your location, time zone and language settings
- Your preferred email client (the software you use to read the communications we send you)
- The sign-up source from which you joined our database
Consent and your rights
We only process your data with your consent and you always have the right to withdraw that consent at any time. Every email communication we send you provides you with an unsubscribe option which will ensure that we cease to contact you. You are also free to withdraw your consent over the phone by calling 0800 206 22960.
You can also modify your consent preferences at any time, which will again be on every email communication we send you.
You may also send us a request to access, amend or delete your personal information. To do this, send an email, being sure to state clearly in the subject line that your email concerns a privacy issue. To ensure that we are only acting on requests that have been genuinely made by you, please bear in mind that we may request additional information to verify your identity.
Lastly, you have the right to object to our use of your personal data. To do so, please email us, clearly stating that you wish to exercise your right to object. If you aren’t happy in any way with our use of your information or believe your rights have been infringed, please don’t hesitate to lodge a complaint with us and we will do our utmost to rectify the situation.
We work with a few third-parties, e.g. MailChimp and our Golf Club Partners, to enable us to effectively carry out our work. If any third-party processes your personal information on our behalf, we always make sure that they handle your data with the same levels of security, control and care that we do, and we will have thoroughly audited them before we partner with them.
Revisions to this policy
We will inevitably revise this policy from time to time but only ever to improve the way we work, and to ensure ongoing compliance with all legal requirements for data protection and security. Whenever we make any changes we’ll always post them on this page and the date at the top will show you which revision you’re viewing.
Please check back now and again to see if anything’s changed but you can also rest assured that we’d pro-actively communicate any major changes with you as well.
If there’s anything you’re no longer happy with, you are free to exercise your rights as we’ve described above but by continuing to allow us to hold your information you are accepting any changes made to this policy.
Any questions we haven’t yet answered
We hope that we’ve been clear and that you now have a much better awareness of what information we store and how we use it. But if you’ve still got questions or want to clarify anything of what you’ve read, please get in touch with us via email and we’ll be glad to help you with your query.